Another night in the works.
We had an end user call just now, he/she/it called 10+ times, but, our phone system is currently down, so we get notified that a call has come in, but we don't actually get connected with the caller.
One could wonder why it would take a person that many calls, just to figure out that maybe, just maybe, there's something wrong so he/she/it can't actually get in touch with an CSR just now.
People, they never cease to amaze me with their stupid and sluggish minds.
Over and out!